Salesforce Solution Architecture Services

Solution architecture provides the framework and approach that is the blueprint for your Salesforce solution.  A well designed solution architecture incorporates corporate IT patterns alongside core Salesforce functionality and capabilities.  It becomes the collaboration point and foundation for design for all team members.

The CDC Business Group approach to developing solution architecture combines Salesforce expertise and business acumen with the focus on delivering business value.  We build partnerships with IT leadership and technical staff through years of technical experience across various industries to align designs with corporate security and compliance requirements.

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Key Actions

  • Business strategy and objective identification
  • Process reviews to identify areas of opportunity and change
  • Working sessions with IT to identify and align enterprise architecture patterns and systems
  • Technical inventory of existing Salesforce configuration, products and resources
  • Architecture development incorporating Salesforce products and features integrated with IT enterprise architecture patterns
  • Leadership and ownership of the architecture and obtaining alignment and support from all stakeholders and teams​

Deliverables

  • Solution architecture document defining processes and technical components that can be understood by the business and technical teams
  • Solution Architecture blueprint highlighting the key solution components - both internal and external
  • Transition and support to delivery phase of the project.
  • Ongoing expertise and technical leadership on behalf of business stakeholders with IT leadership

Solution Areas

  • Sales / Sales Cloud
  • Customer Service / Service Cloud
  • Marketing / Marketing Cloud
  • Customer Experience / Digital Experience
  • Systems Integration
  • Custom solutions